Return & Refund Policy
1. Overview At Tech Fusion, we strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, we offer a 30-day return policy to ensure a hassle-free shopping experience.
2. Eligibility for Returns To be eligible for a return, the following conditions must be met:
- The item must be returned within 30 days from the date of purchase.
- The product must be in its original condition, unused, and in its original packaging.
- Items that deteriorate over time (such as perishable goods or consumables) are not eligible for return.
3. Refund & Exchange Policy
- You may choose between a refund or an exchange based on your preference.
- Refunds will be issued to the original payment method.
- Exchanges will be processed for a product of equal or lesser value (with any price difference refunded accordingly).
4. How to Initiate a Return To start the return process, follow these steps:
- Contact our customer service team by emailing sales@techfusion.uk with your order details.
- We will provide return instructions, including the return address.
- Once we receive and inspect the returned item, we will process your refund or exchange.
5. Non-Returnable Items Certain items cannot be returned, including:
- Perishable or deteriorating products.
- Items damaged due to misuse or not in their original condition.
- Products returned without prior authorization.
6. Additional Information
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Processing time for refunds is 5-10 business days after receiving the returned item.
- For more details, visit our Return & Refund Policy page at [Insert Link].
7. Contact Us If you have any questions about our return policy, please contact us at:
Tech Fusion
6 High Street, Brentwood, Essex, England CM14 4AB
Phone: +44 1277 227158
Email: sales@techfusion.uk
Thank you for shopping with Tech Fusion!